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1. Nội dung TOEIC Business Idioms
Cuốn sách TOEIC Business Idioms gồm có 10 chương, 9 chương đầu sẽ được sắp xếp theo thứ tự từng chủ đề cụ thể đã được giới thiệu tại phần mục lục
UNIT 1 – NEGOTIATIONS
We met with representatives from the other company for over 4 hours yesterday. Jerry didn’t waste any time. He took the bull by the horns and gave them our list of concerns right away.
Then he asked for a list of their concerns and put both lists on the white board, so he could be sure we were all on the same page. He told the group that we were going to have to think out of the box and suggest creative solutions.
We talked for over an hour. Jerry likes to shoot from the hip, which makes some people uncomfortable because he’s very direct. Because we have such different corporate cultures.
I didn’t think the two groups would ever see eye to eye on the goals. However, during the second hour, Jerry said he was willing to bend over backwards and work very hard to address their concerns.
I think that impressed them. He talked about the advantages of the deal, and then he really laid it on the line and left the next move up to them. At one point, I thought the other company might back out and leave the table, but Jerry kept the discussion going. There was a lot of give and take; they finally met us halfway, and we cut the deal over dinner that night.
I was surprised that our relationship as competitors didn’t get in the way. Jerry was able to convince them to look at those old conflicts as water under the bridge. He got them to focus on the future, and the result was clearly a win-win situation for both companies.
1. Take the bull by the horns: directly confront a problem or challenge. He decided to take the bull by the horns and talk to the president about the problem. She took the bull by the horns and asked her boss for a raise.
2. Be on the same page: have the same understanding about the situation or information.
3. Nothing we’ve tried so far has worked. We need to ask Gordon for his ideas because he thinks out of the box. Let’s brainstorm some ideas hers. Concentrate on some new and different solutions. We need to think out of the box.
4. Shoot from the hip: be very direct; express ideas without planning. She likes to shoot from the hip, but honestly makes people angry sometimes. You usually know what he is thinking because he shoots from the hip.
5. See eye to eye: to agree about or have the same perspective on [something] I’d like her to be on my team. We see eye to eye most of the time. We haven’t been able to agree. We don’t see eye to eye on this.
6. Bend over backwards: try very hard to please someone or to do something. She bent over backwards to try and make him happy, but he was never satisfied.
7. Lay it on the line: be very direct or frank I laid it on the line. I told him I didn’t love him anymore.
We’re tired of all the careful words. Just lay it on the line for us.
8. Back out: change or cancel an agreement or an arrangement
The investors backed out of the contract at the last minute, so we couldn’t go ahead with the building. I don’t trust her. She often backs out at the last minute.
9. Give and take: cooperation or compromise It took a lot of give and take, but I think we finally reached an agreement that satisfied everyone.
He was used to working alone. In his new job, he had to learn to participate in the give and take.
10. Meet someone halfway: compromise If you can meet me halfway, I think we can reach an agreement. They met us halfway, so that we could make a deal that worked for all of us.
UNIT 2 – MEETING WORK DEALINES
1. On one’s plate: [something that is] waiting to be done.
2. Have the bandwidth: have the ability or capacity to handle the work
3. Know the ropes: be familiar with job processes, procedures, or people
4. Catch on: quickly and easily learn or understand something
5. A dry run: a rehearsal or practice session
6. Troubleshoot something: identify the problems in a program or process
7. Get the bugs out: fix any problems in software programs
8. Plug and play: easy to install and easy to use
9. Down to the wire: close to the deadline
10. Heads up: a warning that a change or new procedure is coming Our boss gave us a heads up about the change in the procedure. I’d like a heads up on any design changes so I can make adjustments.
11. Be burned out: to feel very tired and not want to continue an activity
UNIT 3 – CHALLENGES/ DIFFICULTIES
1. Upgrade: improve, update, or change for the better He needs to upgrade his job skills so he’ll be more employable. I upgraded my computer system so I could work better.
2. Multi-tasking: doing more than one thing at the same time. I can’t keep up with my work. I need to try multi-tasking so I can get everything done.
3. Make waves: to cause troubles or problems
4. A bottleneck: a person or place that stops or slows the easy flow of ideas or
5. Cut corners: save money or time by substituting inferior materials or not carrying out all the required steps. The company cut corners on the new product by using a less expensive part in the design.
6. Make do: complete a task using only the available supplies or people. We don’t have enough yellow paper, so we’ll have to make do with white.
7. Be in the same boat: be in the same situation as someone else
8. A pain in the neck: a difficult problem or person. This project has had problems from the beginning. It’s a pain in the neck. I left that job because it was a pain in the neck.
9. Be in someone’s face: make someone uncomfortable, be confrontational That salesman was really in my face. I didn’t like him. He stood very close and was very persistent.
10. Be between a rock and a hard place: be a difficult position, unable to escape. She’s caught between a rock and a hard place. She needs to invest in research and development to be competitive, but she has to spend all the money just to keep the company going.
11. Put all one’s eggs in one basket: put all one’s money or energy in one place Don’t put all your eggs in one basket. It’s less risky to have more than one investment.
12. The market goes south: the value goes down/declines We were doing well with our investments for retirement until the market went south. Now, we’re all worried.
13. Be up a creek (without a paddle): be in a difficult situation
UNIT 4 – SALES AND MARKETING
Đoạn hội thoại mẫu:
Person A: Did you attend Sally’s presentation?
Person B: No, I missed it, but I read her e-mail,
Person A: It was great. No one expected her to be so plugged in to the customers’ needs. She really blew them away. I think the new product release will jumpstart our sales this quarter. It’s a long short, but I think we may reach the 5 million dollar mark.
Person B: The new program is very user-friendly, which should increase sales.
Person A: I agree. I think that the new management has a good game plan. First of all, they have an excellent team. The new vice president has hired really good salespeople who interface well with the customers. She knows that good customer relationships are critical to our success. She’s also spending a lot on this new marketing campaign. She wants to go for broke.
Person B: She certainly works hard. She put in about 90 hours last week. Even if she does strike out and the campaign fails, I think she’ll go down swinging. I love her positive attitude. I hope she hits a home run. If she does, we’ll all benefit when the stock goes up.
Person A: It’s possible. I think she is really dialed in to the customers. She seems to be able to anticipate the market, which helps her to stay ahead of the game.
Person B: I agree. This could add up to a win-win situation for all of us.
1. Be plugged in/be dialed in: be connected or be knowledgeable about in a situation.
2. Blow someone away: greatly impress someone; exceed expectations.
3. Jumpstart: so something to get an activity or institution working better or faster.
4. A long shot: a very difficult goal or a goal that one does not expect to achieve
5. Be user-friendly: be easy to use
6. A game plan: a strategy or an organized approach to achieve a goal
7. Interface with someone/something: communicate or interact with someone or
8. Go for broke: attempt to reach a very high goal; gamble everything
9. Strike out: fail or make a big mistake
10. Go down swinging: keep trying until the end; never give it up
11. Hit a home run: to be very successful
12. Ahead of the game: prepared for what’s coming; ahead of schedule
13. Add up: make sense; result in something
UNIT 5 – COMMUNICATION PROBLEMS
1. Get the ball rolling: start something
He asked the first question in the meeting to get the ball rolling. She got the ball rolling with the new team by asking the staff members to introduce themselves.
2. Step up to the plate: take responsibility
We hope the power company will step up to the plate and explain the power outrage. If the mistake is his, I hope he will step up to the plate and take care of it.
3. Go hand in hand: be associated with; go together
Quality and efficiency go hand in hand. One usually accompanies the other. This material goes hand in hand with the software to guide the user.
4. Step on someone’s toes: get in someone’s way; interfere with someone’s job or responsibilities
I don’t want to step on your toes, so let me know if this is OK. She was unpopular because she stepped on many toes.
5. Be on the right track: be going in the correct direction
We don’t have the problem solved yet, but I think we are on the right track. If he says it’s a software problem, I think he is on the right track.
6. Out of bounds: not acceptable
- He was a problem student. His behavior was out of bounds, so he was sent to the principal’s office.
- That topic is out of bounds during the meeting. We will discuss it later off-line.
7. Give someone the runaround: not answer a question or request; send a person somewhere else for an answer She always gives me the runaround when I ask her out. Do you think she’s not interested?
I could tell she didn’t want to answer the question. She just gave me the runaround.
8. Be in the loop/be out of the loop: be included in the communication/not be included in the communication Please send her copies of the e-mail about this so she is in the loop about this new project.
9. I haven’t received any information on this project. I am out of the loop on this.
10. Screw up: make a big error or mistake
She screwed up the order, and we had to start over again. I usually screw up when I’m really tired and I keep working anyway.
UNIT 6 – THE NEW ACCOUNTANTS
1. Be on the ball: be smart; be intelligent; be a good worker
She’s really on the ball. She’s quick, efficient, and does good work. I’m really glad you hired him because he’s on the ball.
2. Shoot the breeze: make informal conversation
I like to shoot the breeze with my friends. Sometimes we just sit and talk. We shot the breeze for a few minutes before we got down to business.
3. Pull strings: take advantage of connection to achieve a goal
He pulled strings to get the job. His father-in-law talked to the company president about him. She can pull strings whenever she wants something because her brother is the CEO of the company.
4. Kickback: money or favors given in exchange for influence.
That company was fined for giving a kickback to the politicians in exchange for contracts. The U.S. government frowns on kickbacks for business.
5. Go by the book: closely follow procedures or rules
- I want you to go by the book at first. You can get creative later, after you learn the process.
- She’s very careful and methodical. She always goes by the book.
6. On one’s toes: prepared to quickly move or react
- He always gives us last minute changes to keep us on our toes.
- If you work in Silicon Valley, you have to stay on your toes because things are changing very quickly.
7. Eyeball it: estimate or guess based on a quick glance.
I don’t have a measuring tape, so I’ll just have to eyeball it. I don’t have time to look at your proposal very carefully. Is it okay if I just eyeball it?
8. In the red/ in the black: in debt/ not in debt
- That company is in the red. They may go bankrupt if they keep losing money.
- One more successful business venture should put us back in the black.
UNIT 7 – THE START – UP
1. Go for the gold: try for a difficult goal.
2. Go for it: make an extra effort to meet a goal
3. Dot.com/ dot.commer: an Internet-based business/ an employee of an Internet-based business. I don’t think I’m ready to go to a dot.com and work 12 hours a day. He left that big corporation and became a dot.commer because he hopes to make a million dollars when the business goes public.
4. Miss the boat: miss the opportunity
5. A trade-off: an exchange; the act of giving up one thing to get another
6. Burn rate: the rate at which a new company spends money
7. Bricks and mortar: a business with a physical building where goods are bought and sold, as opposed to an Internet-based business, which sells products over the World Wide Web.
8. Land on one’s feet: recover from a problem or difficult challenge
9. Twist someone’s arm: convince or persuade someone to do something
10. Burn one’s bridges: do something that will hurt or destroy a relationship
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